GP Points

What is GP Point?

GP Points is an exclusive loyalty rewards program for our valued GPStar customers, created to give you more value from your everyday mobile usage.

Enrollment through the MyGP app allows customers to start earning points on all Grameenphone services, including voice calls, data, SMS, and VAS services—whether purchased directly or through any retail outlet.

Points can be redeemed instantly via the MyGP app for a variety of rewards such as Data, Combo, Voice, RC, SMS, and OTT Pass, enabling greater enjoyment of preferred services.

GP Points is a way of appreciating customers’ loyalty. The more Grameenphone services are used, the more points are earned, which can be redeemed anytime for exclusive rewards.

GP Point metrics:

GP Points Redemption Process:

GP Points can be redeemed in two ways:

1.      Through the MyGP Free Offer Catalogue

2.      Via Dynamic Redemption in the MyGP Internet, Bundle, and Minutes Offer Catalogue

«  Minimum redemption: 100 GP Points = BDT 1

How to redeem GP Points through the Free Offer Catalogue:

1.      Log in to the MyGP app.

2.      Go to the “Free Offer” section.

3.      Choose your desired pack from the Free Offer Catalogue.

4.      Follow the on-screen instructions to complete the redemption.

Dynamic Redemption through the Free Offer Catalogue:

1.      Log in to the MyGP app.

2.      Navigate to the “Internet,” “Bundle,” or “Minutes” offer section.

3.      Select an internet, bundle, or minutes pack (excluding MyOffer) from the offer catalogue.

4.      Choose your desired pack.

5.      Select main balance as the payment method (Note: digital or emergency balance payments are not supported).

6.      Toggle the GP Points option to apply your discount.

7.      Complete the purchase process.

Terms & Conditions:

·       GP Points expire within 90 to 180 days, depending on usage.

·       To redeem GP Points, customers must visit the MyGP app and purchase redemption packs.

·       To keep earning and maintain GP Points validity, customers must log in to the MyGP app at least once every 30 days. Failure to do so will result in forfeiture of all accumulated points.

·       GP Points can only be gifted between GP STAR loyalty-enrolled numbers.

·       Gifted GP Points retain the same expiry date as the sender’s points; receiving gifted points does not extend the receiver’s points validity.

·       When a Flexiplan pack/Gift Pack is gifted, neither the giver nor the receiver earns points.

·       The MyGP Flexiplan may display different GP Points earnings, but actual points are awarded based on the official earning matrix.

·       During special campaigns, STAR users can earn additional GP Points by referring others via the MyGP app.

·       GP Points cannot be used for recharges, bill payments, or upgrading STAR status.

·       GP Points are not applicable for roaming services or roaming pack purchases by STAR customers.

·       GP Points can be redeemed through dynamic redemption for internet, bundle, and minutes packs, excluding MyOffer.

·       Dynamic redemption availability may vary by pack and is not guaranteed for all internet, bundle, or minutes packs.

·       A minimum balance of 100 GP Points (equal to BDT 1) is required to avail discounts.

·       Only whole GP Points in multiples of 100 can be redeemed; fractional points are not redeemable.

·       In case of misuse, Grameenphone reserves the right to restrict point enrollment or earning privileges for the customer.