Terms and conditions

  • To check internet balance, please dial *121*1*4#.
  • After expiration (Volume or Validity) of every internet pack maximum PayGo charge will be 6.0875 Taka (inclusive VAT, SD & SC)
  • Unused Data Volume will be carried forward if the customer purchases the same card within the active validity period.
  • To Cancel your Internet Package, dial *121*3041#.
  • Using Multiple applications at the same time when volume is low, it may result in extra usage fee, so please close applications before moving on to others
  • To enjoy higher internet speed, customers need to use a 3G enabled phone & be within 3G network at least.
  • Average likely speed will depend on multiple factors such as handset, website visited, distance from BTS, time of the day, etc.
  • To check internet speed customer can visit  http://www.speedtest.net  (Data Charge Applicable)
  • All other terms and conditions of data packs will also be applicable here.