Recharge Validity Matrix

All Grameenphone prepaid customers can enjoy recharge validity based on their recharge amount, as shown below:

Details:
 

• All Prepaid customers are eligible for this recharge validity (including BPO product).
• Postpaid customers are not eligible for this recharge validity.
• Recharge refers to any recharge amount like vanilla and recharge-based offer (e.g., Minutes/Combo/Data/SMS/Service Bundling, etc.).
• Account validity refers to the main account validity.
• For 997tk & 1498tk minute pack, customers will get 3 years and 5 years “main account validity” respectively.
• For 695 & 995tk MA validity extension pack, customers will get 3 years and 5 years “Account Validity” respectively.
• To check main account validity, dial *121*1*1#
• After the expiration of the recharge validity (main account validity), GP may without any notice, suspend prepaid customer’s account for 60 days. During suspension period, prepaid customers can avail only Incoming call and SMS service. After the suspension period, all services including Incoming call and SMS service will be stopped, any outstanding emergency balance dues will be adjusted from main account balance. GP is not liable to inform subscriber about the suspension of his/her account.
• If recharge validity got expired, then any pack/offer will also be temporarily unusable.
• The main account balance can be carried forward only if a customer recharges within the validity period of the previous recharge or within the suspension period of 60 days. Any recharge after the expiry of the mentioned period shall not be refundable nor shall revive the connection.
• After expiry of recharge validity, prepaid customer can easily reactivate the number by recharging anytime within 12 months (365 days). After this period, Grameenphone prepaid connections will be permanently deactivated.
• According to the ‘Subscription Agreement’ with the customer, Grameenphone will retain the ownership of the permanently deactivated connections. The previous subscriber will no longer be able to use/replace/recharge or claim ownership of permanently deactivated connections.
• Grameenphone reserves the right to reuse/resell/recycle the permanently deactivated connections.
• Scratch card validity will remain AS-IS.
• This offer is not applicable for Skitto users.